/ 01Introduction
Welcome to the Falcon Academy app (the "App"), operated by MTM Group W.L.L ("we," "us," or "our"). We are committed to protecting the privacy of our members and their families.
Falcon Academy is a combat sports institute for kids and teens. This App is designed to be used by the parent or legal guardian of an enrolled athlete, not by the child directly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when a parent or guardian registers for and uses the App on behalf of their child.
By registering for or using the App, you confirm that you are the parent or legal guardian of the child being enrolled, and you agree to the collection and use of information in accordance with this policy.
/ 02Information We Collect
We collect personal information that a parent or guardian provides to us directly when registering an account, enrolling a child, or using our services.
Parent / Guardian Information
- Full Name — the account holder (parent or legal guardian).
- Phone Number — used for account access and communication.
- Date of Birth — to verify the account holder is 18 or older.
- Qatar ID (QID) number — for registration and identity verification of the parent or guardian.
Child / Athlete Information
- Full Name and Date of Birth — to enroll the child in age-appropriate classes and belt/rank programs.
- Relationship to Account Holder — confirming the parent-guardian link to the enrolled child.
- Any medical, allergy, or emergency contact information voluntarily provided by the parent to help us ensure the child's safety during training.
Booking and Usage Information
- History of purchases (memberships, training packages, private sessions, and program registrations).
- Booking schedule and class attendance / session redemption history.
- Messages and chat history from communications with the facility through the App.
Payment Information
We do not collect or store full credit/debit card details. All payments are processed by a third-party payment processor.
/ 03How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To create and manage the parent/guardian account, verify identity, and register the enrolled child.
- To Manage Bookings: To allow parents to purchase, book, check, and redeem memberships, training sessions, and classes for their child.
- To Process Payments: To facilitate transactions for services purchased.
- To Communicate With You: To respond to inquiries via the chat feature, and send booking confirmations, reminders, and important updates about the account, the child's progress, or our services.
- For Safety Purposes: To ensure appropriate supervision, class placement, and emergency response for enrolled children.
- For Legal and Security Purposes: To comply with legal obligations, enforce our terms, and protect the security of our App and our users.
/ 04How We Share Your Information
We value your privacy and do not sell, rent, or trade personal information. We only share information in the following limited circumstances:
- Payment Processing (SkipCash): We use SkipCash as our third-party payment processor. To complete purchases, we share necessary transaction details (such as the account holder's name, QID, or phone number) with SkipCash to authorize payment. Card details are provided directly to SkipCash and are subject to their own privacy policy.
- Legal Obligations: We may disclose information if required to do so by law, court order, or other governmental or law enforcement authority.
- To Protect Our Rights: We may disclose information to protect our rights, property, or safety, or the rights, property, and safety of our members and others — including the safety of enrolled children during training.
Other than our payment processor (SkipCash) and as required by law, we do not share personal information with any other third parties.
/ 05Data Security
We implement reasonable administrative, technical, and physical security measures to help protect personal information from unauthorized access, use, or disclosure. However, no security measures are perfect or impenetrable, and we cannot guarantee 100% security.
/ 06Parental Consent & Use by Minors
Falcon Academy trains kids and teens, and the App itself is intended for use by adults only — specifically, the parent or legal guardian responsible for the enrolled child.
- Account registration requires the account holder to be 18 years of age or older.
- We collect the account holder's Date of Birth to verify this requirement.
- A child's information is provided to us by their parent or guardian, with the parent or guardian's consent, solely for the purpose of enrollment, class placement, and safety.
- Children do not create or hold their own App accounts, and are not knowingly permitted to use the App directly.
- Parents and guardians may access, review, correct, or request deletion of their child's information at any time by contacting us directly.
/ 07Your Data Rights
Account holders can access and review their personal information and their child's booking history at any time through the App. If you need to correct information or wish to delete the account, please contact us directly.
/ 08Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify account holders of any changes by posting the new Privacy Policy within the App. You are advised to review this policy periodically for any changes.
/ 09Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at:
Email: info@falconacademy.qa
Phone: +974 3000 4709
Address: Ezdan Mall, First Floor,al-gharaffa, Doha, Qatar